The rules that keep shopping fair and safe for everyone. Last updated: January 2026.
By browsing this store, using its features, submitting information, or placing an order, you agree to these Terms and Conditions and the applicable Privacy Policy. If you do not agree with these terms, please discontinue use of the website.
You agree to use the website only for lawful purposes. You must not interfere with the operation of the website, attempt unauthorized access, introduce malicious code, misuse website content, or use the service in a way that could negatively affect other customers or our operations.
We make reasonable efforts to present product names, descriptions, images, specifications, colours, prices, and availability accurately. Colours may appear slightly different depending on your screen or device. Product information, pricing, and availability may be changed or corrected when necessary without prior notice.
All products are subject to availability. Displaying a product on the website or adding it to a cart does not guarantee that it will remain available until an order is confirmed. We may limit quantities or discontinue products at any time.
Product prices and applicable delivery charges are displayed on the website. Prices may change without prior notice. If a significant pricing or listing error affects an order, we reserve the right to cancel the affected order and notify the customer where appropriate.
Submitting an order represents your intention and commitment to purchase the selected products. All orders are subject to availability, delivery coverage, verification, and confirmation. We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary.
We may contact you using the information provided during checkout to confirm your order, verify delivery information, or clarify order details. An order may be cancelled if required information cannot be verified or if the order does not meet applicable fulfilment requirements.
Cash on Delivery is the only payment method available for orders placed through the store. The applicable order amount is collected when the order is delivered. Customers should be prepared to pay the exact amount shown for the order at the time of delivery.
Cash is the primary Cash on Delivery payment method. In some locations, a courier may independently support an alternative method for collecting the Cash on Delivery amount. Availability of any such option is determined by the delivery provider and is not guaranteed by the store.
An order may be cancelled before dispatch where cancellation is available. We may also cancel orders because of product unavailability, incorrect pricing, incomplete information, delivery restrictions, suspected fraud, repeated failed deliveries, or other legitimate operational reasons.
Orders are generally prepared for dispatch within 24 hours after confirmation. Estimated delivery is generally within 3–5 business days, although actual delivery times may vary depending on destination, courier schedules, weather, holidays, transportation conditions, and other circumstances beyond our reasonable control.
Delivery is free for eligible orders above $150. Orders below the applicable threshold may incur a $5 delivery fee. Applicable delivery charges will be shown during the ordering process before the order is submitted.
Customers are responsible for providing a complete and accurate delivery address and reachable contact information. We are not responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccessible address information.
Customers should be available to receive their Cash on Delivery order and provide payment when the courier arrives. Repeated failed delivery attempts, refusal to accept confirmed orders, or inability to collect the applicable amount may result in cancellation or restrictions on future Cash on Delivery orders.
Customers should inspect delivered products as soon as reasonably possible. Transit damage should be reported within 48 hours of delivery, preferably with clear photographs of the product and packaging. Eligible damage claims may qualify for a replacement, return, or other appropriate resolution.
Eligible products may be returned according to the applicable Return and Refund Policy. Because all orders use Cash on Delivery, approved refunds are handled through the available refund process rather than being returned to a card or online payment account.
Certain products may be excluded from returns because of hygiene, safety, consumable, digital, personalized, or product-specific considerations. Applicable exclusions may be identified on the relevant product information or within the Return and Refund Policy.
Discounts, promotional offers, bundles, and special pricing may be subject to additional eligibility requirements, quantity restrictions, product exclusions, or limited availability. Promotional offers may be changed, suspended, or withdrawn where permitted by applicable law.
Customers must provide accurate and current information when placing an order or submitting a form. Incorrect contact or delivery information may prevent successful order confirmation or delivery.
We may review orders and related activity to identify suspected fraud, false information, repeated failed deliveries, abusive behaviour, or misuse of Cash on Delivery services. Orders may be declined or cancelled when reasonably necessary to protect customers and the operation of the store.
Website content, including text, product presentations, photographs, graphics, icons, layouts, designs, and other materials, may be protected by applicable intellectual property laws. Such content may not be copied, reproduced, modified, distributed, or commercially exploited without appropriate authorization.
Certain website functions may depend on third-party services, including hosting, logistics, delivery, analytics, communications, and technical providers. Such services may operate under their own terms and privacy practices.
We aim to maintain reliable access to the website but do not guarantee that the website will always be available, uninterrupted, or completely free from errors. Maintenance, technical issues, network failures, or other circumstances may temporarily affect website functionality.
To the maximum extent permitted by applicable law, our liability relating to a product or order is limited to the value of the affected item or order. We are not responsible for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products, except where such limitation is prohibited by law.
We are not responsible for delays or failures caused by circumstances beyond reasonable control, including severe weather, natural events, transportation disruptions, courier delays, technical outages, communication failures, government restrictions, or other unforeseen events.
Information collected through the store is handled according to the applicable Privacy Policy. By using the website and placing orders, you acknowledge that information may be processed as necessary for order fulfilment, delivery, customer support, security, and other legitimate business purposes.
We may update these Terms and Conditions from time to time to reflect changes to products, services, website functionality, operational practices, or applicable requirements. Updated terms will be made available through the website.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to apply.
Nothing in these Terms is intended to remove or restrict any consumer rights or legal protections that cannot lawfully be excluded or limited. Where applicable law provides additional rights, those rights remain unaffected by these Terms.